At the heart of Pizza Ranch is our mission:
"To establish every Pizza Ranch® as a business ministry opportunity where our guests receive a legendary experience through quality food and service; and where we take a positive leadership position in the communities we serve and equip our employees with tools to lead happy and productive lives."

We believe in positively impacting every guest, team member, and community we serve. If you’re someone who thrives in a fast-paced, people-focused environment and enjoys making a difference through food, service, and leadership—this is the place for you.

Job Summary:
As a Guest Services Manager, you are a key member of the management team and play a vital role in delivering the Pizza Ranch experience. You’ll lead by example, helping to build a strong team culture, ensure high food and service standards, and drive successful operations during high-volume shifts—especially nights and weekends.

You’ll assist the General Manager & Assistant General Manager in day-to-day restaurant operations and help lead the guest experience using data and feedback from tools like Qualtrics. You’ll also have responsibilities across multiple operational areas to ensure smooth, safe, and guest-focused execution.

Key Responsibilities Include, but Are Not Limited To:

• Lead and support restaurant operations during peak periods 
• Execute and uphold Pizza Ranch food quality and guest service standards
• Assist with food ordering and maintaining proper inventory levels
• Conduct regular cleanliness, safety, and maintenance walkthroughs
• Interview, hire, and onboard new team members
• Provide coaching and apply progressive discipline when necessary
• Analyze guest feedback and implement improvements using Qualtrics and other tools
• Collaborate with the management team to control food and labor costs
• Model a positive and professional attitude with staff and guests
• Contribute to a team culture that promotes respect, accountability, and excellence
• Lead training and development efforts to ensure team success

Expectations:

• Improve food quality and guest satisfaction metrics
• Successfully manage and lead high-volume rush shifts
• Drive a culture of safety, cleanliness, and operational excellence
• Demonstrate strong leadership, communication, and conflict resolution skills
• Be available to work flexible hours, including evenings and weekends

Qualifications:

• Prior restaurant management experience preferred
• Strong leadership and team-building skills
• Excellent organizational, multitasking, and problem-solving abilities
• Proficiency in basic computer applications
• High school diploma or equivalent
• Ability to work in a fast-paced, hands-on environment
• Passion for hospitality and people development

If you’re ready to grow your leadership skills and make a legendary impact, we invite you to apply and be part of something special at Pizza Ranch®.

At the heart of Pizza Ranch is our mission:
"To establish every Pizza Ranch® as a business ministry opportunity where our guests receive a legendary experience through quality food and service; and where we take a positive leadership position in the communities we serve and equip our employees with tools to lead happy and productive lives."

We believe in positively impacting every guest, team member, and community we serve. If you’re someone who thrives in a fast-paced, people-focused environment and enjoys making a difference through food, service, and leadership—this is the place for you.

The Role: Kitchen Manager
As a Kitchen Manager, you’re more than just a culinary leader—you’re the driving force behind our food quality, kitchen operations, and back-of-house team culture. You’ll lead by example, helping create a high-performing environment that consistently delivers outstanding food and guest satisfaction. You’ll support the General Manager & Assistant General Manager in running day-to-day operations while ensuring food standards, safety, and cleanliness stay top-tier.

This is a hands-on leadership role, ideal for someone who can jump in during high-volume dinner and weekend rushes, motivate a team, and keep everything running like a well-oiled machine.

Key Responsibilities Include (but are not limited to):

• Oversee daily kitchen operations to ensure food quality, cleanliness, and speed of service
• Conduct regular inventory and manage food ordering to meet budget and demand
• Perform routine safety and cleanliness walkthroughs and uphold food safety protocols
• Interview, hire, and train back-of-house team members
• Implement and enforce progressive discipline when needed
• Assist with labor and food cost control strategies
• Use Qualtrics guest feedback data to identify areas for improvement
• Lead by example during peak hours, especially nights and weekends, by working the line and engaging with the team
• Maintain a clean, organized, and compliant kitchen that meets local and company standards
• Collaborate with the management team to ensure smooth shift transitions and team alignment

What We Expect:

• Increase food quality and presentation standards
• Uphold guest service expectations in every back-of-house interaction
• Actively work and lead during high-volume night and weekend rushes
• Promote a culture of accountability, safety, and professionalism
• Identify and develop team members for future leadership roles

What You Bring to the Table:

• A passion for food quality, cleanliness, and team development
• Proven experience in restaurant or kitchen management (preferred)
• Strong communication and organizational skills
• Ability to multitask in a high-energy environment
• Proficiency in basic computer skills and kitchen management systems
• High school diploma or equivalent required
• A drive to serve others and a positive leadership attitude

Join the Pizza Ranch team and become part of something legendary. Apply today and help us serve up food and experiences.

What sets us apart? Our purpose.
We are fueled by a mission to:

“Establish every Pizza Ranch® as a business ministry opportunity where our guests receive a legendary experience through quality food and service; and where we take a positive leadership position in the communities we serve, equipping our employees with tools to lead happy and productive lives.”

We’re committed to making a meaningful difference in every shift, every guest interaction, and every town we serve. From team members to devoted diners, we believe everyone should leave feeling a little better than when they arrived — and we work hard to make that happen.

If you're someone who thrives in a positive, people-focused environment, loves serving others, and wants to be part of something bigger, we’d love to meet you.

The Role: Shift Manager
As a Shift Manager at Pizza Ranch, you’re not just keeping the restaurant running — you’re helping lead the charge in delivering legendary service. You’ll support the management team in overseeing daily operations, lead your team with positivity and purpose, and create an environment where both guests and team members feel valued.

This is a great opportunity for someone with restaurant experience who’s ready to take the next step in leadership. You’ll get hands-on experience in both front- and back-of-house operations, while playing a key role in staff training, team development, and guest satisfaction.

What You'll Do

• Lead by example and execute high standards in food quality, cleanliness, and service
• Ensure every guest has a legendary experience, every time
• Help guide and support your team through a successful shift — start to finish
• Confidently run a shift solo, including the ability to open and/or close the restaurant as needed
• Reinforce daily procedures and drive operational consistency
• Assist with training, mentoring, and developing new and existing team members

What We’re Looking For

• A passion for people — you love to lead, develop, and support a team
• Strong communication and organizational skills
• Ability to multitask and stay calm under pressure
• A flexible, can-do attitude with evening/weekend availability
• Previous restaurant experience strongly preferred
• High school diploma or equivalent required
• Able to work 30+ hours/week
• Must have and maintain a valid driver's license 

Why You’ll Love It Here

• Positive, family-oriented culture
• Opportunity to grow your leadership skills
• Meaningful community involvement
• A place where your work truly makes an impact

If you’re ready to lead with heart and help create legendary moments every day, we’d love to have you on our team. Apply today and be part of something great.